Here you will find answers to the most frequently asked questions

Ordering & shipment

  • How soon will I get my order?

    Average delivery time is 2-3 days after paying the order.

  • How much does delivery cost?

    FREE SHIPPING WORLDWIDE

  • Who pays the delivery if I return the chip?

    If the reason for return is a technical problem or factory defect, we will pay the delivery expenses. In other cases the customer covers all the corresponding expenses.

  • Do you ship worldwide?

    If we don’t have an official dealer in your country, please feel free to order from our website. The list of dealers is available here.

  • What is the return process?

    Step 1
    Print & submit RMA Form

    Step 2
    Pack the product along with the printed RMA Form. Make sure that the item is in original unmarked packaging and all components are in the box.

    Step 3
    If the product is returned undamaged in its original condition, your money will be returned within 7 business days.

    Please, note that return process is applicable only for purchases from rschipus.com website.

  • Can I return the chip if I’m not satisfied with the results?

    Yes, you have a 30-day trial period.

  • When does the 30-day trial period begin?

    It begins when you receive your order.

  • What is the guarantee period for RSCHIP?

    You have 2-years limited warranty.

  • How do I get my money back if I return the chip?

    We will provide the refund to your PayPal account (except for fees and taxes).

  • What is the warranty period for RSCHIP?

    You have 2-years limited warranty.

  • Does RSCHIP void my vehicle’s warranty?

    No, it doesn't. The RS Chip is untraceable if it is removed before visiting a service. The car will automatically return to factory settings.

  • What is considered a warranty event?

    A warranty event is when your RSCHIP has a technical problem or factory defect, which doesn’t let it function properly.

  • Can I first try the chip before buying it?

    By purchasing RSCHIP you get 30-days trial period.

  • What payment methods do you accept?

    We accept PayPal, debit and credit cards.

  • Can I buy RSCHIP without an app?

    You can purchase non-app version of the chip and use desktop software to program your RSCHIP.

    RSCHIP desktop: Windows/MacOS/Linux

  • Are there any extra expenses except for the chip price, stated on the website?

    Your regular taxes rates are applicable.

RSCHIP

  • What is RSCHIP?

    RSCHIP is an additional control unit, which modifies engine factory settings, responsible for injected fuel quantity and ignition timing advance in order to maximize power and torque. Values vary dynamically depending on the engine load.

  • How does RSCHIP work?

    RSCHIP works by dynamically changing the values in the ECU. Each chip comes with no car specific software and needs to be tuned via Smartphone or Desktop App. Tuning map contains a set of EPROM addresses that directly affect efficiency and performance. When the ECU attempts to read the specific EPROM address, the RSchip replaces the factory value with one from its on-board performance tuned map. The chip runs its own software that communicates with the ECU and modifies fuel maps safely. It reads the ECU and the ECU's fuel and timing values ONLY are the subjects to change.

  • Does it affect my vehicle's warranty?

    No, it doesn't. The RS Chip is untraceable if it is removed. As opposed to re-mapping, the ECU is not overwritten.

  • Is it at all possible for this chip to damage my car?

    No, RSchip exploits untapped resources. The RSchip runs its own software that communicates with the ECU and modifies fuel maps safely. It reads the ECU and only the ECU's fuel and timing values are the subject to change. The chip will not affect any other electronic systems such as dashboard displays, safety features, etc. We advise you to check your oil level and serpentine belt before you install it.

  • Can RSCHIP be transferred to another car if I sell my car in future?

    Yes, rschip can be transferable to any vehicle available in our database of over 5000 vehicles.

  • Does RSCHIP remove the speed limiter?

    No, it doesn’t remove the speed limiter.

  • Does RSCHIP cause CHECK ENGINE problem?

    RSCHIP is not a signal modifier, which is why it doesn’t trigger Check Engine light.

  • How can I return my car to stock settings?

    Just unplug your RSCHIP or choose Stock mode in RSCHIP app.

  • What should I do if I don’t have OBDII?

    If you have OBDI or another diagnostic port, try using an adapter for OBDII plug. Otherwise the chip will not work.

  • What cars does RSCHIP support?

    RSCHIP supports NA and turbo-petrol engines. Find the full list of cars on rschipus.com

  • Do you have dyno-tests results, proving RSCHIP hp increase?

    Yes, we constantly dyno-test cars with RSCHIP installed. Find our dyno-bank here.

  • How do I program RSCHIP for my vehicle?

    There’re 2 ways to program your RSCHIP: with desktop computer (Windows/MacOS/Linux) or by using RSCHIP app, available for iOS/Android.

  • What does each LED color stand for?

    Solid RED – RSCHIP has original settings, no tune-file uploaded.

    Blinking RED – RSCHIP is in the sleeping mode.

    Solid GREEN – calibration is in progress (takes 1-3 minutes).

    Blinking GREEN – RSCHIP is in working mode, reading ECU data.

    BLUE – data exchange by Bluetooth or USB is in progress.

  • When changing a car do I need to buy a new RSCHIP or keep my old one?

    RSCHIP comes with no tune-files uploaded. You can use your rschip unlimited times with any vehicle available in our catalog.

  • Do I need special knowledge or experience to install the chip?

    No, RSCHIP is completely DIY and takes less than 10 minutes to install. Please, follow our step-by-step installation guide for app

  • Do I need Internet connection to install RSCHIP?

    Yes – after the chip is plugged into OBDII port the Internet connection is required to download tune-file with the vehicle’s specific settings.

  • Can I feel the performance gain immediately?

    The final calibration of RSCHIP requires running up to 120 miles distance.

  • What are the basic requirements for the car I chose to install the rschip on?

    The vehicle must be well-maintained and have OBDII diagnostic port.

  • What should I do if I download the wrong tune file?

    You have unlimited attempts for downloading tune-files to your RSCHIP. Go to Settings, and press Unpair to reinstall the map on your device and select a new vehicle.

  • I see that your chip applies on turbocharged models, but could it work on the compressor one?

    RSCHIP works with NA, turbo-charged and super-charged engines.

RSCHIP app/desktop

  • What should I have: RSCHIP app or desktop software?

    RSCHIP app is an optional feature which gives a remote access for your RSCHIP. You can purchase non-app version of the chip and use desktop software to program your RSCHIP.

    RSCHIP app: iOS/Android

    RSCHIP desktop: Windows/MacOS/Linux

  • Do you have software for PC/Mac?

    RSCHIP desktop supports 3 platforms: Windows/MacOS/Linux

  • How to program RSCHIP with desktop software?

    A) Start RSCHIP desktop software

    B) Connect your RSCHIP by USB to your computer

    C) Select your car and download a tune-file

    D) Select from 3 modes of driving: SPORT+, SPORT, ECO.

    RSCHIP desktop supports 3 platforms: Windows/MacOS/Linux

  • Where do I get RSCHIP app?

    You can download RSCHIP app on Google Play & Apple Store

    RSCHIP desktop software is available for download at rschipus.com

  • How do I connect my smartphone to RSCHIP?

    Use your RSCHIP app to sync the phone with your chip via Bluetooth.

  • What mobile platforms does RSCHIP app support?

    RSCHIP is available for iOS and Android mobile platforms.

  • What if I don’t have a smartphone?

    Download our desktop software for configuring your RSCHIP.

  • What are fine-tune adjustments for?

    In case you want to improve and adjust the performance of your car, use fine-tune adjustments. Fine tunes are the following:

    Default – cancel all applied fine-tuning adjustments.

    F+1 / F+2 – applies overall offsets to fuel data.

    O+1/O+2 – applies offsets to engine load parameters.

    FO+1/FO+2 – applies offsets to both fuel & engine load parameters.

    They should be tried in order, working up until desired results are achieved.

    Please, note, that fine tuning is applicable only with SPORT+ and SPORT modes. It’s available both for mobile app and desktop.

Troubleshooting RSCHIP

  • What if I delete RSCHIP app from my phone – will it erase the downloaded tuning-file from the chip?

    No, removing the app will not affect the tune-file of your RSCHIP.

  • Can’t connect my phone to RSCHIP.

    Please follow this instruction (RSCHIP must be connected to vehicle's OBD-2 port):

    1. Make sure you typed the serial number correctly.
    2. Turn the ignition off.
    3. Unplug the RSChip and plug it back to OBDII.
    4. Start the car.
    5. Press the RESET button on the RSChip using a thin object.
    6. Restart the app.
    7. Try to connect again.

    If none of these helped, please, contact our customer support service.

  • What if my RSCHIP app can’t find my chip?

    Please follow this instruction (RSCHIP must be connected to vehicle's OBD-2 port):

    1. Make sure you typed the serial number correctly.
    2. Turn the ignition off.
    3. Unplug the RSChip and plug it back to OBDII.
    4. Start the car.
    5. Press the RESET button on the RSChip using a thin object.
    6. Restart the app.
    7. Try to connect again.

    If none of these helped, please, contact our customer support service.

  • I couldn't locate my car model from your website.

    Contact us and provide detailed info about your car: make, model, engine, litres, hp, nm OR submit an online form here

  • After installation of RSCHIP, I cannot detect any fuel savings. What should I do?

    Reduction of fuel consumption primarily depends on your driving behavior.

    Reduction of fuel consumption did not occur:

    • When 120 miles breaking-in period have not been completed.
    • You pursue more aggressive driving behavior, when you did before the installation of RSchip. As soon as the driving behavior is the same, fuel consumption will decline.
    • If nothing seems to work, re-calibrate your chip by following step-by-step guidance manual.
  • No lights, no power – what should I do?
    1. Unplug the chip & try plugging it to another car with OBDII switch. If the chip starts blinking, the problem is in your car’s OBDII. If it doesn’t – proceed to step 2.
    2. Re-connect RSCHIP to your car’s OBDII with engine off. Switch on the ignition & push the RESET button on the chip. If the chip starts blinking, connect to it, download the tune-file (if necessary) & calibrate RSCHIP.
    3. Connect RSCHIP to your laptop via micro-USB wire using RSCHIP desktop software. If the software connects to the chip, reset RSCHIP, re-connect to it, download the tune-file (if necessary) & calibrate the chip.
    4. If the chip doesn’t work on different vehicles, re-setting or connecting to it via different gadgets doesn’t help, contact your local dealer or our support: sales@rschipus.com.
  • I don’t see any improvements.

    The final calibration of RSchip occurs after 200 kilometers. If after 120 miles you do not feel any changes, simply re-calibrate your chip. Recalibration is also required I cases when your battery has been drained or removed. You can also try applying fine-tune adjustments to the driving mode you’ve chosen. Find out more about fine tuning functionality here

  • How to reset RSCHIP?

    A) Turn the ignition off.

    B) Unplug the RSChip and plug it back to OBDII.

    C) Start the car.

    D) Press the RESET button on the RSChip using a thin object.

    E) Restart the app.

    F) Try to connect again.

  • What should I do if I download the wrong tune file?

    You have unlimited attempts for downloading tune-files to your RSCHIP. Go to Settings, and press Unpair to reinstall the map on your device and select a new vehicle.

  • RSChip does not leave Standby Mode, or loses connection while driving.

    Change Communication Mode from X to A or B.

    Communication Mode X (Default) - The RSChip automatically chooses the best mode, depending on your vehicle.

    Communication Mode A - Use if the RSChip does not leave Standby.

    Communicaiton Mode B - Use if the RSChip does not leave Standby and Mode A did not correct the issue.

  • My RSChip gets hot during work or in standby mode.

    Please, check the OBD2-port power. This usually happens in cases of OBD2 malfunction.

RSECO

  • Does RSECO void my vehicle’s warranty?

    No, it doesn't. The RSECO is untraceable if it is removed before visiting a service. The car will automatically return to factory settings.

  • What is considered a warranty event?

    A warranty event is when your RSECO has a technical problem or factory defect, which doesn’t let it function properly.

  • Are there any extra expenses except for the chip price, stated on the website?

    Your regular taxes rates are applicable.

  • Is it at all possible for this chip to damage my car?

    No, the RSECO exploits untapped resources. The RSECO runs its own software that communicates with the ECU and modifies fuel maps safely. It reads the ECU and only the ECU's fuel and timing values are the subject to change. The chip will not affect any other electronic systems such as dashboard displays, safety features, etc. We advise you to check your oil level and serpentine belt before you install it.

  • Does RSECO remove the speed limiter?

    No, it doesn’t remove the speed limiter.

  • Does RSECO cause CHECK ENGINE problem?

    RSECO is not a signal modifier, which is why it doesn’t trigger Check Engine light.

  • How can I return my car to stock settings?

    Just unplug your RSECO.

  • What should I do if I don’t have OBDII?

    If you have OBDI or another diagnostic port, try using an adapter for OBDII plug. Otherwise the chip will not work.

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